Sorry everything isn't working perfectly! Of course I am here to help and feel free to consult with me about your technology issues. However, because I am not available 24/7, I offer a few ideas here that may help you solve your issues.
First do your best to identify the problem and write it down. Is this an issue with your hardware (computer, microphone, speakers, etc.) or software (computer programs)? For instance, if you can hear sound with one program and not with another then your computer speakers are working and it is a problem with the computer program. Try some experiments to determine the extent of the problem. The more specific you can be about the problem, the better.
Based on your observations, now seek a solution or the appropriate help.
For hardware problems it may be best to consult your computer manufacturer or the store where you purchased the computer.
In some instances software problems resolve themselves by following these steps:
1) Close all of the programs and reboot (restart) your computer. Computers work best when they are periodically (if not daily) rebooted.
2) If the reboot doesn't fix the problem try uninstalling and re-installing the program. If you have not uninstalled a program before you might seek assistance.
Here are some further resources for help:
Student Computing Services (SCS) is your campus resource for Blackboard and other technology questions. Email SCS (mailto:scs@towson.edu) or call them at 410-704-5151. You may also visit the Student Computing Services lab on the 1st floor of Cook Library, room 35.
Blackboard. Towson provides 24/7 phone and chat support through their Blackboard Support site.
Dropbox. The website contains a few helpful resources: https://www.dropbox.com/help. I have also prepared this video: flash | mp4 | wmv
Please immediately discuss your concerns about completing the assignments on the course site with Dissability Services and me.
Here are a few links about accessibility features that may further aid your studies:
header graphic from:
http://www.freewebheaders.com/technology-industry/audio-video-headers/
Copyright 2019 by Terry B. Ewell.